Quinte Fishing

Not long ago (3-4 weeks) I bought a 345 from Radioworld re: mail order.
When I tried it out on Simcoe it didn't work worth crap.
Feeling it was a bad transducer I tried another anglers transducer from a 343 & it worked great.
A little further investigation showed the wrong transducer was packaged with the unit.
I had an XI 9-19 instead of the XI 9-20 it should of had.
I'm sure the problem originated at Humminbird & not Radioworld so this is just a heads-up that this problem is happening.
Also I'm not the only Canadian customer with this problem as an other person from Saskatchewan (bought ?) has had the same problem.
Humminbird has already shipped me the right transducer, with me to return to them the wrong one on my dime.
My problem is why should I pay anything for their screw up.
I'm thinking maybe something to compensate me for the postage & loss of use for 2 weeks on a already short icefishing season?
Not looking for the moon here either. Maybe a cable to run both my 580 & 345 off the same transducer?
Now that the problem has been mentioned please check other units so others don't have this problem from your inventory.

Best Wishes: Rick

I also recently had an issue with Humminbird. It was dealt with by them, but I do agree, it's a pain in the butt. Can't really blame Radioworld though. Maybe send a letter to Humminbird explaining the situation, and see what they say.

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There's something wrong with that rod.
It has a bend in it!!!

In no way was I blaming Radioworld.
Just a heads up so that it may not happen to other customers.

Thanks for the heads up on that. Packing issues happen from time to time like that...with so many parts that are so similar its easy to make these mistakes. I'll let our service manager know about the issue so he can check the units we have in stock.

In the future call us first and there might be some way we can resolve it for you at no expense. Not promising anything there but its worth a shot. We are all about customer service here and do everything we can to help!

-Lawren

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