sunday fishing

bubblebuster · **Posted:** Wed Feb 16, 2011 11:30 am

NYSptsman wrote:

Guide late + Bad Equiptment + missing prime time fishing hours because guide was late = Legit Gripe. But what do I know... I only have a half dozen posts!

Lol

catcher · **Joined:** Fri Dec 31, 2004 1:12 pm **Posts:** 393

NYSptsman wrote:

Guide late + Bad Equiptment + missing prime time fishing hours because guide was late = Legit Gripe. But what do I know... I only have a half dozen posts!

Well said. It makes me laugh over this amount of posts bs. Just because some person makes 5 posts a day most of which are usually ( nice fish bud ) . does not mean they have no opinion. The guy has every right to complain. The guide should be the first one there and if equipment is offered and provided it should be in good shape. Makes me laugh.

getthenet · **Joined:** Wed Feb 16, 2011 12:00 pm **Posts:** 1

Hi there. Been reading for a while and felt compelled to comment here. (First post alert!) Myself and some friends went fishing with these guys earlier in the season and they were stand up guys who taught us a bunch about quinte eye fishing, and put us on fish to boot. Having said that, they were a good 35 minutes late the morning we met them. I also expected that they would get the bait, but no. I also think that being late is a big deal in any professional situation, and especially in a hunting/fishing situation. Again, I would recommend these guys to anyone wanting to catch a big eye through the ice. Very friendly and knowledgeable (if not always punctual).

Fishn-Hunter · **Posted:** Wed Feb 16, 2011 12:56 pm

Have you expressed your issues with Quinte Ice Fishing Team? You should try that first! They are great guys and will be more then happy to make things right and if your still not happy then post away. But you should at least talk to them first and give them a chance. My 2

AngSpec · **Posted:** Wed Feb 16, 2011 12:58 pm

Hey Gordo,

I'm sorry to hear you had a less than favorable experience. It certainly makes for a trying day. In saying that, I know Jeff and Joe quite well and I'm my opinion, run a "first class" operation. Problems arise from time to time and it's frustrating. Trust me; I've been on both ends. My best advice to you, is to call or email Jeff directly and try to resolve the issues at hand through direct contact as opposed to a message board. Jeff is not and never has been an unreasonable person so I'm certain he would make every effort to rectify the situation.

One last thing... Regardless of how many posts a person has; their opinion, thoughts and feelings still have merit. You're not any better of a person because you have 1000's of posts. There's no seniority list.'This is a public forum that everyone in the world has access to and should be treated fairly.

We are in the business of encouraging dialogue and sharing for future generations to come. Let's stop the bickering and belittling on here.. We are all here for one common purpose.. To catch fish.. Let's keep it that way..

Hose22 · **Joined:** Thu Dec 30, 2010 11:27 am **Posts:** 112

My friends and I also went out with the BOQ ice fishing team and lets just say it wasnt the best first experiance we could've had on the BOQ. The first morning we were supposed to meet at 5:20 am at Tim Hortons. Being the guys we are we were there at 5:15am ready to go, we didnt leave there until 6ish. I had to call Jeff myself asking where he was and what was going on....unexceptable. By the time we got setup it had been light for 1/2 hour and we had not been told anything on technique or setup. I was lucky enough to fish in a hut with Jeff for the first hour until he left for 4 hours to get his girlfriend who he brought back and told me they were now gonna fish out of the hut I was in. The other guys were fishing alone without flashers that we were told they had for us. There was another group with us as well and they were getting annoyed that they werent catching anything so Paul took them somewhere else and we were left alone to fish....thats not a guided trip. The only bright light on the trip was that 2 of us got PB walleye and the one guide Ryan helped us out tremendously. Without him the trip wouyldve been a complete disaster. The second day was worse! Late start again, no bait, one guide. Jeff's trailer did breakdown so I understand *** happens and they gave us a break on the overall cost but a lot of this could have been avoided. Jeff is on his phone 90% of the time so he's a write off as a guide and If I were a guide I sure as hell wouldnt sit in a hut and fish all day while I have paying customers wondering what to do.

-Dave- · **Posted:** Wed Feb 16, 2011 3:43 pm

Sheldon wrote:

Hi Gordo,
DId you talk to the guys about things while you were there? I seen these guys on sunday morning leaving the ramp with at least 1 atv and 2 skidoos? I know Jeff, Paul and Joe and are great guys and great guides and go out of their way to make their customers happy. If you are not satisfied with your day contact Jeff and the guys and talk it out. It is not like them to see any customer unhappy. When the fish are on the big bite even a hurricane does not feel that bad but when the fish are as inactive as they were last weekend it can make for a long frustrating day. I know where you were fishing and gurantee the fish were there but just were not cooperating. Sometimes it happens and the fish will not cooperate no matter what you do.
I have only been out 14 times this year and fortunately only got skunked 2 times(once was at the battle). I fished the same hole for 3 days nailed them the first day. skunked the second and nailed them the third. The fish were still there the day I got skunked but did not want to eat anything I thru at them. Call these guys and talk to them about things. They are stand up guys.
GL
Sheldon

i have to agree with sheldons post, give jeff a call im sure he will sort it out.

Dog Lake · **Posted:** Wed Feb 16, 2011 4:01 pm

I can tell you I was glad to see the posts by Gordo2 & getthenet, as well as previous posts regarding guide services, both positive and negative. I've been considering booking a day on the ice with one of the Guide outfits that advertize on the board. Usually do OK with the fish on Quinte, but feel I could be doing better and that I could always learn a few things.

I would hope that if someone is not satisfied with the service they recieve that they bring it to the attention of the guide during the trip, to see if they can come to an agreement/accomodation. That gives the opportunity to make good for service percieved as less than perfect, and improve the services they provide. I don't know if that happened in these cases, but regardless want them to post their experience. Even if the guide was not given the opportunity to address the concern, it's still valuable feedback to hear what the client said occured.

Before laying out the $$$ to go i'm going to want as much info on their guide service as possible. Are they mobile or fish mostly one area? Reputation amongst other anglers & guides, and exactly what they provide for the $$$. clear expectations on both parties can prevent a lot of issues.

If I hire a guide I'm going to be evaluating their performance on four main things:
1. Knowledge - of the body of water, the species, location and what it takes to get em to bite
2. Effort - How hard they work to get you into fish if it's slow. Move locations, change tactics, fish longer, teach client
3. Professionalism -Plan, equipment, deliver on agreed to expectations.
4. Punctuality - Show up at the meeting place on time. The guide should always be there before the client, unless unforseen circumstances make it impossible. If that's the case then call the client.

The amount or size of fish caught is important as well, but we all realize some days you just can't make em bite. If they cover the four main things above, I can accept a slow day. Miss any of them and a slow day will turn into a slow burn inside.

A common theme echoed in the posts regarding both G2 & QIFT is that they are stand up guys and are allways willing to go the extra mile to make things right. Great to know and good on them, but more important is how often these situations arise. A discount, or another trip don't mean much if the experience was negative. I'm also aware that in some cases, some folks won't be happy no matter what happpens. We've all been there.

Still going to book a day out on the ice, at last ice or first ice next season and try to hone my skills. I think I have some good outfits to choose from, and haven't decided yet. I hope people will keep posting their experiences and giving feedback. And to the guides out there, it may be hard to see complaints/concerns posted on the board, but a few comments do not undo a reputation that is built over a long period of time. The ardent support that comes after a concern is posted works in your favour as well.

my 2 cents

Walleye 100% Club · **Posted:** Wed Feb 16, 2011 5:23 pm

Hi all my name is Paul from QIFT and I dont go on line too often with dial up and all but have a hard time stomaching some of the stuff that goes on on here. I hope that either Jeff or Joe goes on line tonight after they get off the ice to comment on some of this stuff,I will say this its too bad that all the possitive things that happen from day to day dont get posted for all to read.
There as always two sides to every story and to the best of my knowledge not one person has said anything at the launch about not being pleased even if the fishing is off that day so are we supposed to read minds??????
We are as stand up guys as anyone and as truthful as anyone in the bussiness and in my books that goes along way.
Again I hope Jeff or Joe goes on line to stop the bleeding,remember no one is perfect and some times you have to roll with the punches. As far as being late what most dont see is that they might meet Jeff at Timmies,most of the time Joe Ryan and I are already at the launch....
Just my two cents

Paul

Walleye Wizard · **Joined:** Wed Jan 14, 2009 7:54 pm **Posts:** 451

Very well said Dog Lake.
I feel that its up to the client to do his or her homework. Besure to ask the right questions, be open minded and listen to others experiences.
Both G2 and Quinte ice fishing team are stand up guys and offer great services, but can easily get caught up in the season with 2 many bookings. I think a key thing to remember is to look for the service that is offering a more direct one on one service not a guide that is more interested in fishing then teaching. Ask the questions first so there are no breakdowns in communication ie. "who's got the minnows"...or better yet.. "who's got the auger"... ( Battle of the Bay)....lol
Ask the questions first and either services will give you a great day on the ice.
Jason

johnnywalleye · **Posted:** Wed Feb 16, 2011 7:21 pm

i find it odd that anyone would come to ANYONES defense foe bein late?????you drop well over a benny and the guide is late...without a courtesy call???????as for poor equipment..no excuse,the guide knows his equip is in poor shape..and if he doesnt know shame on him......if im the client and was treated this way i wouldnt pay the guide.full price....but most guys treat fishing with a guide is alot like christmas..you are happy just for the experience.only after the fact do you realize you got coal in your stockings.......and so long 4 now;john

taildancer · **Posted:** Wed Feb 16, 2011 7:27 pm

Ask the questions first so there are no breakdowns in communication ie. "who's got the minnows"...or better yet.. "who's got the auger"... ( Battle of the Bay)....lol
Ask the questions first and either services will give you a great day on the ice.
Jason[/quote]

5 people at $125 a day and I have to ask if they are going to bring minnows

NEVER MIND BE ON TIME!!!
If you don't like mornings(3 complaints in this thread alone) don't offer morning service!!!

:roll:

Grizzly · **Posted:** Wed Feb 16, 2011 8:15 pm

I find this thred very intresting ........... I can only think back a few months ago on the what makes a GUIDE thread and smile! whats sad is you look at the start of this thread and you will see this guy was very pumped up to go on this trip after seeing the QIT on TV .......... just to find out what you see on TV isnt always what the common man gets in the way of a guided trip when your just the average joe blow forking out the cash!
most fishermen will agree its not the amout of fish you may or may not catch its all the other stuff that goes with it!! A catered service. Nice huts all the minnows you can bait up in a day . I would lke to see the price list as how i will be charged for what im getting,,,,,,,,, Fully Guided means Just that. I show up in sneakers if i want too...... but i will be catered too even though ill have cold feet lol....... or can I get a semi guided trip ?? this means I use my own rod tackle minnows hut. you take me out put me on fish!! ....... seems to me this is a huge gray area when booking a guide but is it the guides falt or is it the guy paying for a guide?
No excuse for being late NONE! this just tells me you want my money but dont really give a crap about me!

chasineyes/everywher · **Posted:** Wed Feb 16, 2011 11:54 pm

hey all ,all have good points ,no, a guide shouldn,t be late ,and if there is a problem make a call!!! just about everyone has a cell phone!!a guides equipment must be well maintained,its his tools,he is putting them out there for the public to use,must be clean,functional and workable!!a group of five ,unless the client says they have transportation,must have at least two machines,if sonar units are on the menu,have them,charged and ready to go,one for each angler as well, a full day guided trip is hands on for the guide the entire trip!!a semi-guided trip-the guide should be checking hourly on each angler,every guided trip should include bait!!!transportation,on and off ,holes made,locations,lure tips,sonars,gear {if requested},and be personable,friendly&helpful,break-downs occur but most can be prevented with some maintence,the clients also have some responsablities as well-on time,dressed appropriately,food-unless provided,and be willing to learn! my dad says hope for the best-expect the worst-most will be somewhere in-between!!!live and learn,-hate to say it ...he,s right most of the time!!!!!Ed

Maverick · **Joined:** Wed Jul 05, 2006 8:32 am **Posts:** 586

Well, well well where do I begin ? I guess the beginning is a good place to start.

Gordo, first off it was a lot of fun having you guys out on sunday even if you did not have an ideal trip. I have to admit tho the post took us by surprise as there was absolutely NO mention of your disappointment in the days events. In fact it was quite the opposite your crew had nothing but good things to say and when a discount was offered for the poor afternoon bite and some other things it was refused and we were told "hey it happens, you guys did a good job and have to make a living too"

Next, as for the being late I would totally agree in most cases being "LATE" is not excusable but in this case we were told we would be contacted late the night before or the morning of to let us know if there were 4 or 5 of you coming because if there was a fifth we would need to supply a third hut. Jeff tried calling the contact number that morning and the gentleman's cell had been left at home, Paul and I were at the ramp and Jeff was going to have you meet us there no way to contact you So he went to pick the hut up regardless, yes he was late arriving to meet you due to this. An apology was due and I believe your crew received that, Let's all remember we are human and make mistakes, can they be avoided? perhaps but nevertheless they are mistakes.

As for the one quad well we had two quads and we knew you were bringing 2 snowmobiles so we were more than adequately setup to get you guys to the fishing grounds. One of our guys had to head home in the afternoon and took his quad with him, we were .8 mile from shore and the trips off the ice were quick and painless.

On to the hut, yes the hut was beat up and we have backups but our tarps were in being repaired and unfortunately had to make do with what we had for this I may not have apologized for earlier but I will take the opportunity to do so now. I'm sorry one of the huts was not up to par.

To be honest much of your day could have been improved with a little bit of communication. If you or any of the other 4 guys had expressed displeasure with your setup we could have and would have offered up one of use, Jeff gave up his flasher because one of flasher's you brought had a dead battery! We would have and have in the past given up heaters flashers, food , fresh socks whatever to try and make the "experience" everything it should be but it's kind of hard to do that when all the communication was good stuff! One question that kept coming up in this post was "did you express your concerns to us?" the answer is NO! so how could we possibly try and repair or mend a situation without knowledge there is a problem??? If you go to dinner and your server is clueless your order is wrong and your food is cold, do you leave a big tip? do you fill out the comment card with all "excellent "? and then go home and call your neighbor to say how terrible it was? I don't think so, at least I don't... you ask for a manager and you expect your issues get dealt with.

Next the post count thing who cares we all start somewhere as long as all 75241369852140 post aren't "nice fish" all post are valuable.

We did NOT miss prime time fishing, a little late perhaps but we still caught fish and made the most of the time we had. when the morning bite died we were making backup plans for an evening bite but when it was discussed with the group everyone was happy with the morning bite and wanted to tough it out for the eve fish.

Hose22 I wasn't out with you guys on the Saturday but i know you guys requested to not have huts as u always fish outside I did meet Jeff in town at lunch to bring him some supplies for the afternoon, I also know he grabbed some lunch and picked up a friend for the afternoon fish I can't really comment on the afternoons events but I do know you had 2 guides on the ice with you while he was gone. Also sunday was a mess, trailer had major major damage due to a blown bearing and lost wheel, Jeff had the bait buckets in the trailer but you did have bait I gave some to you myself, it may have been somewhat mickey mouse bait containers but you had bait!. We were on time in fact a few minutes early and we offered you the huts for free and did not charge you for sunday at all due to the events that took place. As for jeff being on the phone... lol yeah it rings a lot! no question between his family, prospective clients, or whatever else he has going on it rings and he answers. In most cases the guides do fish in an effort to try and pinpoint what the fish are doing, whether we're on a zone with decent fish or whatever. but one thing is for sure we do spend time with clients, teach some basics, do some follow up and even just sit or stand around and shoot the breeze. To make a comment about any of us sitting in our huts fishing is absurd in my opinion it's part of the game. not all of our clients want to "bond" with us in a hut for the whole day and want to be on fish, so if we can determine what the picture is like below the ice we can try and improve those odds for the client. It's just not fair to imply we sit in a hut all day closed off from the group.

Grizz, I also find this thread very interesting I haven't been an official member of the Quinte Ice fishing team long but in the time I have been Jeff and I have always done what we thought was best for clients. when fishing has been tough we've offered discounts... did we not work as hard those days? no but we realize the expectations and the how valuable the all mighty dollar is and even tho we don't have control over what those fish do on any particular day, we try to make things as good as possible. If that means we take home less than we take home less! that is a decision our team makes at the time and we have done it on more than one occasion. As for the Late thing, no excuses for the most part but if a trailer tire falls off or something like that than I believe it should be forgivable? no??? I also think its a very unfair comment to say we don't care about the client and only his money... there are two sides to every story and sometimes what you see is what you get. mistakes happen but also feedback in person is important as well I mean in most cases there are 2-4 guides on the ice at any given time. If a client did not want to talk to the person head on for fear of confrontation his or her concerns could be voiced to any of the other guides to try to correct the situation. I do care about our clients, new, old, or otherwise, I know you can't always please everyone but I can still try. what frustrates me the most is that NONE of these concerns were voiced to us directly!!! how can anything be done if we're under the assumption all is good? A lot of people have pounced on us in this thread without hearing any other facts and some have stood up for us asking if we had been notified of the issues... I'd like to think that's because these guys know us and know that we wouldn't just turn a blind eye to a known issue. I think we work hard, fish hard and try to give all our clients the best experience possible... life isn't perfect and it's not always going to work out that way but it's how we deal with those situations that define us, and I guarantee you that none of the members of this team have ever turned a blind eye to an issue at the expense of one of our clients. We always have and will continue to put the client first and no matter what happens do everything we possibly can make their trip to BOQ the best it can be whether it's their first or 10 millionth trip.

All this being said, I would encourage Gordo, getthenet and hose22 if you feel like you did not get what you bargained for in your trip, please pick up a phone or pm me and we'll call you when it's convenient for you and try and rectify the situation somehow.

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