Navionics Gold update

Oryx · **Joined:** Tue Aug 16, 2011 12:47 pm **Posts:** 9

In need of some tech advice.
I downloaded the Navioniccs PC app last night, plugged in the Navionics Gold chip to update. It says I have 323 days left to update, thats fine.
My issue is that it said that there is not enough room on the card in order to update. Is this a common occurance?
Any and all help is appreciated

Thanks

Radioworld · **Joined:** Tue Dec 20, 2011 1:31 pm **Posts:** 436

I haven't run into that on any updates that I have done. I sent an email to Navionics to see what they have to say about it. I'll let you know what I hear

-Lawren

Radioworld · **Joined:** Tue Dec 20, 2011 1:31 pm **Posts:** 436

I got in touch with Navionics and they said you should call customer service with your chip in hand and access to a computer. They will get your information and if it is an issue with media size, they will work to get you a working chart. They'll also make sure you're doing everything right in the process to rule out user error. Here is the number you can reach them at 1-800-848-5896

-Lawren

Oryx · **Joined:** Tue Aug 16, 2011 12:47 pm **Posts:** 9

Lawren,

Very much appreciated. I am sending my chip back and they will be sending me a replacement.
The problem is that my chip is a 1GB and the new ones are 2GB

Thank you again

J

Radioworld · **Joined:** Tue Dec 20, 2011 1:31 pm **Posts:** 436

Well that explains that. Glad they were able to take care of you.

-Lawren

walleye whisperer · **Joined:** Wed Mar 23, 2011 1:45 pm **Posts:** 67

you can update chips now?

Radioworld · **Joined:** Tue Dec 20, 2011 1:31 pm **Posts:** 436

You sure can. About a year and a half ago Navionics came out with their freshest data update program. If you buy a new map you have 60 days to register it and when you do you are entitled to 1 year of free updates.

Soon they will be releasing an update chip that will allow you to update an older map for 1 year as well. We hope to have those within a month.

-Lawren

Oryx · **Joined:** Tue Aug 16, 2011 12:47 pm **Posts:** 9

I should be getting the new Chip tomorrow, extremely fast as it was sent in last Thursday.
Great customer service, second only to Radioworld of course :wink:

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Navionics Gold update

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